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Canadian federal public administration and the COVID-19 crisis: lessons to be learned for the upcoming digital transformation

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Caron, Daniel J. et Desrochers, Pierre R. (2020). Canadian federal public administration and the COVID-19 crisis: lessons to be learned for the upcoming digital transformation. Rapport de recherche. Chaire de recherche en exploitation des ressources informationnelles, ENAP, [Gatineau].

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Résumé

As it is the case with all public administrations, the Canadian Federal Public Administration swiftly mobilized to provide assistance to the Government of Canada amidst the COVID-19 crisis that has been shaking the entire world for the past few weeks (Fillion, 2020; The Canadian Press, 2020). Beyond daily decisions made by the Executive since the beginning of the crisis and which will continue to be made in the future whether or not there is a pandemic, two distinct elements have caught our attention from the administrative perspective of governance and information management: namely connectivity and computability. These fundamental factors, which will be analyzed more extensively throughout the various post-mortem assessments, are certainly less pressing and less apparent in the current context given the emergency to take actions. Nevertheless, they remain paramount to the capacity of our public administrations to meet citizens’ expectations nowadays and in the future.

Type de document: Monographie de chercheur (Rapport de recherche)
Notes publiques: Comprend des références bibliographiques (pages 12-13).
Déposé par: Félix De la Durantaye
Date de dépôt: 07 janv. 2022 16:25
Dernière modification: 07 janv. 2022 18:53
URI: https://espace.enap.ca/id/eprint/313

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